2019 Course Schedule

2019 CIAO Normal Qualifying Series
April 15 – July 24, 2019


Individuals who wish to obtain a Certified Illinois Assessing Officer (CIAO) designation from the Illinois Property Assessment Institute must complete our qualifying series of courses. For more information on obtaining a CIAO, visit the Become A CIAO page. Please note, qualifying series core courses may not be used for CE credit.


Two dates in July have been added to the Normal Qualifying Series.

  • Introduction to Assessment, July 15-17th 8:30 am - 4:30 pm, with testing on Wednesday from 8:30 am - 10:30 am.
  • Ethics for Illinois Assessment Professionals, July 22-24th 8:30 am - 4:30 pm, with testing on Wednesday from 8:30 am - 10:30 am. 


Our Normal Qualifying Series courses are being held in the Astroth Community Education Center on the campus of Heartland Community College. Heartland is conveniently located near the intersection of Interstates 55 and 39 in north Normal. When approaching the Heartland Campus on Raab Road, watch for the IPAI signs to direct you to the Astroth Community Education Center building.


Asthroth Community Education Center, Room 2101
Heartland Community College
1500 Raab Rd
Normal, IL 61761


  • Students may take advantage of the IPAI room block at the Radisson Hotel - one mile from the campus of Heartland Community College
  • The IPAI room rate is $85
  • Available until one week before arrival date
  • Reservation code is Illinois Property Assessment Institute
  • Reserve your room by contacting The Radisson at 1-800-333-3333, or click the links below to reserve your room on the Radisson website



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