Public attention is focused on financial operations of the office such as budgeting for public funds, output accuracy, performance skill, public relations, transparency or openness to public concerns, and ethics. This course is intended to provide ideas that assessment officials can put into practice that will improve performance and enhance the public’s perceptions of the assessment profession and township government. Topics include governance versus management, effective postelections transitions, understanding the roles of other elected township officials, developing office policy statements and personnel manuals, and budgeting and effective presentation techniques, among others. While this course focuses on the assessment office at the township level, tips and techniques for effective office management can be applied in any office.
Hours: 15 CE Hours
Special Note: Students taking this as a course to qualify for their CIAO must take the exam section.